Last updated: June 4, 2026
This Privacy Policy applies to information collected through the Safe Home Solution & Restoration Inc. website, including contact forms, estimate requests, and direct email or phone inquiries that begin from the site.
Information We May Collect
When you contact the company through the website, we may collect:
- Your name, phone number, email address, and property address.
- Details you choose to share about water damage, mold, storm damage, or other service needs.
- Basic technical information such as browser or device data that may be collected through standard website hosting and analytics tools.
How We Use Information
Information submitted through the website may be used to:
- Respond to emergency and non-urgent service requests.
- Prepare estimates, schedule calls, or coordinate site visits.
- Communicate about projects, documentation, or follow-up questions.
- Improve the website, service communication, and customer support experience.
Emergency Calls and Service Requests
If you submit a form or call the company about active damage, the information you provide may be used to assess urgency, determine service area fit, and guide the next response steps. Please avoid sharing sensitive financial information through standard contact forms.
Sharing of Information
The company does not sell personal information. Information may be shared only when reasonably necessary to operate the business, such as with internal staff, service providers supporting email or website systems, or insurance-related parties when you ask for documentation or claim support.
Data Retention
Contact and project-related information may be retained for business operations, customer support, documentation, and legal or recordkeeping purposes for a reasonable period of time.
Third-Party Services
This website may rely on third-party tools for hosting, forms, analytics, mapping, fonts, or email delivery. Those providers may process limited technical or contact information as part of normal website operations.
Security
Reasonable steps are taken to protect submitted information, but no online system can guarantee absolute security. For that reason, please do not send highly sensitive personal, financial, or confidential claim information through general website forms unless specifically requested through a secure process.
Your Choices
You may contact the company to ask questions about information you previously submitted or to request updates to contact details associated with your inquiry.
Contact
For privacy questions, contact:
Safe Home Solution & Restoration Inc.
9520 174 St NW, Edmonton, AB T5T 5Z3
info@safehomesolutions.ca
780-394-2156